Surface Touch Pen Processor because it "doesn't contain a compatible software driver for your device" Catch 22 - driver is for new firmware that is already supposed to be present on the device, but I can't get the firmware updated to accept the driver update. #Surface pro 3 button shortcuts updateI can't update stuff in Device Manager e.g. They are set to autoupdate, but I had to manually kick it. If click Open from Library, it does nothing. If viewing Surface Management Extension in the Store, loads but then the buttons on the Store disappear. To even start a warranty case, they wanted the machine reset and reinstalled. Method 2: Using the Surface 3 Type Cover, press and hold the Windows key, then press the PrtScn key. My 2 year Costco warranty runs out in 2 months. Like I want to reinstall all my apps, reconfigure everything, etc. And finally he said Recovery - Reset your PC. He gave up quickly when he knew I had already done more than anybody else would have done. In original post, I noted it tests more than consumer version, yet neither tests the Pen. I already have Surface Diagnostic Toolkit for Business installed. 2020 and three 2021 updates applied, the latest Pen stuff is 2019. Ctrl C, Ctrl V and Ctrl X is good enough for me. #Surface pro 3 button shortcuts BluetoothHIDClass SurfacePenBleLcAddrAdaptationDriver.inf 2.17.139.0 =OK Įven with a Feb. I have an old Microsoft Bluetooth keyboard that has the Insert key in the PrtScr/SysRq key (I don't think they did it for subsequent keyboards) and I almost never use it. HIDClass SurfacePen217Integration.inf 1.5.139.0 =OK You can hold down the Windows button on the Surface Pro 3’s bezel, and the Volume down button together until you see the screen blink. #Surface pro 3 button shortcuts driversĮxtension SurfacePen0953CfuOverBleLcExtnPackage.inf 2.9.139.0 will not update Įxtension SurfacePen0953FirmwareUpdate.inf 2.12.139.0 will not update Įxtension SurfaceTouchPenProcessorUpdate.inf 3.329.137.0 will not update says "No Drivers Needed" 0.1 įirmware SurfacePenCfuOverBleLc.inf 1.18.139.0 =OK System SurfacePen217FwUpdate.inf 1.7.139.0 What I have. Keep in mind, until now, everything worked, so I never checked Device Manager. The firmware on ME, PD, SAM, Touch, and UEFI are current, but not the Pen. It is not in the Store now and no icon in my Library.įrom what I have determined, the 3 previous and the current 10/19/21 Surface Pro 7 updates which I still have on the machine failed to update the firmware on the Pen. The Surface Management Extension has been in my Library but does nothing when I click Open. The Surface Diagnostics for Business app tests more things than the consumer version, but neither tests the attachment was snipped from the Surface app. However if it does not go right, then it is waiting for MS to acknowledge and release another update, which is just like another major company that produces tablets. MS bundles everything in one massive update to make it easier, so they do not have individual drivers. I am an advanced tech person, so all I need is a pen driver. I "updated" drivers from c:\program files\surface update and c:\windows\system32\driverstore\filerepository to fix these - no more yellow points. I have hard reset the machine, uninstalled a bunch of components and restarted numerous times. But then, the touchscreen does not work.Īll the hardware works - when I use the pen on a Surface laptop, the buttons and inking work. When I uninstall Surface Touch Pen Processor, then it stops refreshing. Something refreshes in Device Manager every couple of seconds. I used a Realtek driver from Gigabyte to get sound working. It also left a bunch of yellow exclamation points on stuff in Device Manager. I updated to the official release and the Octoupdate and it broke my 2017 pen inking and the audio. Presumably the new drivers reset things to the way they were before.I was running Insider Beta Windows 11 on my Surface Pro 7 without any problems. After this issue, I had to go into Windows Update and update my drivers. In the past, when reinstalling Windows 10, these buttons would work during the OOBE. #Surface pro 3 button shortcuts windows 10Additionally, when reinstalling Windows 10 immediately after this issue, the buttons still do not work. I'm pretty sure these buttons are handled by the ACPI, so possibly something went wrong in the configuring of this during the upgrade.įor those about to say, it is NOT a driver issue because between rebooting into my Windows To Go and rebooting back into Windows 11, no changes werem ade to the Windows 11 installation yet the issue fixed itself. What I did was just reboot into that copy of Windows, and I'm presuming it does something to the DSDT, or restores it to normal. I have a copy of Windows 10 To Go on an external hard drive. I haven't got RW-Everything to check exactly, but I had the same issue when I upgraded to Windows 11 on my SP3. I'm assuming something was modified in the DSDT.
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